Privacy Policy

1. Introduction

ProView Lab ("we," "our," or "us"), operating under Matheus Gimenez Valerio (CNPJ: 43.562.898/0001-02), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website proviewlab.com and use our digital training services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address
• Billing and payment information
• Course enrollment and progress data
• Communication preferences
• Any information you provide in course assignments or communications

2.2 Automatically Collected Information

When you access our website, we automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date and time of access
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our training services
• To process transactions and send related information
• To send administrative information and course updates
• To respond to inquiries and provide customer support
• To improve our website and services
• To monitor and analyze usage and trends
• To detect and prevent fraud and abuse
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
• Marketing Cookies: Track visitors across websites to display relevant advertisements (Facebook Pixel)

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who perform services on our behalf (payment processors, email services, hosting providers)
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may share information with your explicit consent

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified providers
• Regular security assessments and updates
• Restricted access to personal information
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent where we rely on consent to process your information

To exercise these rights, please contact us at support@proviewlab.com. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside Brazil and choose to provide information to us, please note that we transfer the data to Brazil and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

13. LGPD Compliance (Brazil)

We comply with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados - LGPD). As a data subject under LGPD, you have rights including access, correction, anonymization, deletion, portability, and the right to revoke consent. For questions about LGPD compliance or to exercise your rights, contact our Data Protection Officer at support@proviewlab.com.

14. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at: